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Pet Insurance

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What to Know

We believe in protecting your whole family — fur babies included. Through Nationwide Pet Insurance, you can cover all your pets’ veterinary needs — from well visits to injuries and chronic conditions.

About Pet Insurance
How to Enroll
Submitting Claims for Reimbursement
Resources

About Pet Insurance

DuPont is proud to provide support for the entire you, including your family pets. Our Pet Insurance, provided through Nationwide, offers you best-in-class pet care.

Why It’s Necessary

Keeping your pets healthy can be pricey. Pet Insurance helps reimburse you for covered vet visits, accidents, illnesses, and chronic conditions.

In addition to reimbursement for eligible care, with Nationwide Pet Insurance you have access to the vethelpline. Veterinary professionals are available 24/7 to help you with any pet concern, including identifying urgent pet needs. You can also take advantage of Walmart’s low prices on your pet’s prescription and the convenience of having their pharmacy submit claims to Nationwide directly on your behalf.

Choose Your Coverage

Through Nationwide Pet Insurance, you can choose from two My Pet Protection plans, plus the ability to customize a coverage plan for individual pets and their specific care needs. The plans have several key similarities — for example, with each plan, you can visit any vet from anywhere, and there are no required networks or pre-approvals. The plans also offer cash back on eligible vet bills, 24/7 support, and discounts on prescription drugs. The differences lie in the amount you pay for coverage each month, the annual deductible and maximum amounts, and the reimbursement level. It’s important to note that with all plans, pre-existing conditions will not be covered.

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How to Enroll

To get started, go to DuPont’s dedicated Nationwide Pet Insurance website, fill out the information about your pet, and select Get Started. You’ll receive more information on the various Nationwide Pet Insurance plans available to you.

A few important things to note as you get started:

  • You can view the premium rates and enroll at any time throughout the year.
  • If you have a pet other than a dog or a cat, you can also enroll them in Pet Insurance, but the process will be a little different. Instead of visiting Nationwide’s website, you’ll have to call 1-877-738-7874 to enroll your pet in the Avian & Exotic Pet Plan.
  • After you enroll in your preferred plan, Nationwide will bill you directly for your Pet Insurance coverage.
  • Once you enroll in Nationwide Pet Insurance, your policy will automatically renew each year, even if you leave DuPont. If you wish to stop your coverage, you’ll have to contact Nationwide directly.
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Submitting Claims for Reimbursement

Submitting claims for reimbursement is easy and only takes a few minutes.

First, you’ll need to pay for your veterinary bill out of pocket, then send Nationwide a claim for reimbursement. The claim needs to include a detailed receipt of the services received and the total payment amount. You can submit this in one of three ways:

  • Mail: Nationwide Claims Dept., P.O. Box 2344, Brea, CA 92822-2344
  • Email: submitmyclaim@petinsurance.com
  • Online: Log on to your Nationwide Pet Insurance account and follow the steps to submit your claim. Note: You’ll need to allow 48 hours from the time you submit your claim for it to appear online.
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Resources

Nationwide Pet Insurance Summary
Nationwide Pet Insurance FAQs
Nationwide Pet Insurance Webinar

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Protect Your Heart

Warm weather, travel, and shifting routines can add stress to your heart. Your DuPont benefits help you stay healthy while you enjoy the summer.

Let’s go

Pet Insurance

Nationwide

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Nationwide Website
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Any descriptions of benefit plans are a summary only. For a complete description of the plans' terms, please contact Human Resources for the legal plan documents which supersede any other documents or statements.