What to Know

Get 24/7 virtual medical and behavioral healthcare, no matter where you are, from Teladoc Health through Aetna. Teladoc Health’s board-certified doctors are equipped to handle non-emergency situations for all DuPont employees and their eligible dependents enrolled in a DuPont Medical Plan.

About Telemedicine

Telemedicine services from Teladoc Health are available as part of your DuPont medical benefits. Telemedicine is available 24 hours a day, seven days a week, and can save you a trip to the doctor’s office when it’s not convenient for you to leave work, your doctor isn’t available on your schedule, or you have non-emergency health concerns after office hours.

With telemedicine, you’ll see a provider by phone or video, and they can help diagnose your symptoms and prescribe medication (sent to your local pharmacy). Here are a few examples of conditions that telemedicine can help with:

  • Sinus, respiratory, and urinary tract infections
  • Common colds and the flu
  • Sore throats and ear infections
  • Allergies and rashes
  • Nausea and vomiting

You can also use telemedicine services from Teladoc Health to meet virtually with board-certified psychiatrists, licensed psychologists, and therapists for a variety of mental health concerns.

Getting Started with Telemedicine

To get started, call 1-800-835-2362 or visit Teladoc Health’s website.

Have Questions?

Your Accolade Health Assistants are great resources and can help connect you with the right telemedicine services. Call 1-877-383-4756 or visit Accolade’s website.

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