Contacts

Enrolling and Eligibility

Enrolling and Benefits Information

DuPont Connection

1-833-253-7719
DuPont Connection Website

Policy Information

HR Direct

HR Direct Website

My Health

Health Advisors

Aetna One Advisor (A1A)

A single point of contact for questions related to your medical coverage.
1-866-603-9957
Aetna Website
Apple or Google Play App

Prescription Drugs

CVS Caremark

1-844-212-8696
CVS Caremark Website

Supplemental Healthcare Benefits

MetLife

1-855-638-3944
Website

Vision Coverage

VBA

Vision Benefits: 1-800-432-4966
Hearing Benefits: 1-888-819-5333
VBA Website

Dental Coverage

MetLife

1-855-638-3944
MetLife Website

Second Opinion Services

2nd.MD

1-866-410-8649
2nd.MD Website
Apple or Google Play App

Telehealth

Teladoc Health

1-800-835-2362
Teladoc Health Website

Virtual Physical Therapy

Hinge Health

1-855-902-2777
Hinge Health Website

Substance Use Support

ComPsych

1-844-856-8778
ComPsych Website
(Web ID: DUPONTEAP)

Menopause and Low Testosterone

Carrot

Carrot Website

My Well-being

Mental Health

Lyra Health

Mental health support for employees enrolled in a DuPont Medical Plan.
1-877-230-4544
Email
Lyra Health Website

Employee Assistance Program (EAP)

ComPsych

Free mental health support for all DuPont employees and their household members.
1-844-856-8778
ComPsych Website
(Web ID: DUPONTEAP)

Healthy Living Program

Personify Health

1-888-671-9395
Email
Personify Health Website

Weight Management

WeightWatchers (WW)

1-866-204-2885
Email
WW Website

My Money

Health Savings and Flexible Spending Accounts

Bank of America

1-877-319-8115
Bank of America Website

Identity Theft Protection

Allstate

1-800-789-2720
Email
Allstate Website

Legal Insurance

MetLife

1-800-821-6400
MetLife Website

Life and Accident Insurance

Securian

1-866-293-6047
Securian Website

Retirement Savings Plan

Merrill

1-877-337-5267
Merrill Website

My Family

Fertility, Pregnancy, Adoption, and Surrogacy

Carrot

Carrot Website

Backup Child and Elder Care

Bright Horizons

Bright Horizons Website

Child Developmental Assistance

RethinkCare

1-800-714-9285
Email
RethinkCare Website

Pet Insurance

Nationwide

1-877-738-7874
Nationwide Website

My Time Away

Short-Term Disability and Leaves of Absence

Sedgwick

1-855-267-4402
Email
Sedgwick Website

Long-Term Disability

The Hartford

1-866-316-7488
Email

Business Travel Insurance

International SOS

1-215-942-8342
International SOS Website