Telemedicine
What to Know
Get 24/7 virtual medical and behavioral healthcare, no matter where you are, from Teladoc Health through Aetna. Teladoc Health’s board-certified doctors are equipped to handle non-emergency situations for all DuPont employees and their eligible dependents enrolled in a DuPont Medical Plan.
About Telemedicine
Telemedicine services from Teladoc Health are available as part of your DuPont medical benefits. Telemedicine is available 24 hours a day, seven days a week, and can save you a trip to the doctor’s office when it’s not convenient for you to leave work, your doctor isn’t available on your schedule, or you have non-emergency health concerns after office hours.
With telemedicine, you’ll see a provider by phone or video, and they can help diagnose your symptoms and prescribe medication (sent to your local pharmacy). Here are a few examples of conditions that telemedicine can help with:
- Sinus, respiratory, and urinary tract infections
- Common colds and the flu
- Sore throats and ear infections
- Allergies and rashes
- Nausea and vomiting
You can also use telemedicine services from Teladoc Health to meet virtually with board-certified psychiatrists, licensed psychologists, and therapists for a variety of mental health concerns.
Getting Started with Telemedicine
To get started, call 1-800-835-2362 or visit Teladoc Health’s website.
Have Questions?
Your Accolade Health Assistants are great resources and can help connect you with the right telemedicine services. Call 1-877-383-4756 or visit Accolade’s website.
Do Your Benefits Fit Your Life?
Review all your DuPont benefits and learn what steps to take after enrolling in your 2025 benefits.
Accolade Health Assistants
A single point of contact for your health and wellness benefits questions.
1-877-383-4756
Accolade Website
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