Dupont

Contacts and Resources

If You Need Information About Contact Information Tools and Resources
Your DuPont benefits, including enrolling in, confirming, or making changes to your health and insurance benefits DuPont Connection
1-833-253-7719
http://digital.alight.com/dupont
Core, Premium Saver, or Traditional Copay PPO medical, prescription drug, behavioral health/substance abuse coverage through Aetna Accolade
1-877-383-4756
Member.accolade.com
Aetna
Available at the App Store
Android App on Google Play

Connect with your Accolade Health Assistant

Prescription drug refills (or coverage) CVS Caremark
1-844-212-8696
www.caremark.com
CVS caremark logo
Available at the App Store
Android App on Google Play

Manage your prescriptions and pharmacy care needs

Specialty medications refills (or coverage) CVS Specialty
1-800-237-2767
Express Scripts
Available at the App Store
Android App on Google Play

Manage your specialty prescriptions and treatment needs

Medical and prescription drug coverage for DuPont employees in Puerto Rico Triple S
(including Abarca for prescription drugs)

1-787-774-6060
www.ssspr.com
Triple S
Available at the App Store
Android App on Google Play

Connect to Triple S providers in Puerto Rico and manage your coverage

The International Health Care Plan
(For Expatriates on International Assignment)
Aetna International
1-800-231-7729
www.aetnainternational.com
Aetna International
Available at the App Store
Android App on Google Play

Quickly find hospitals and doctors around the world

  • Health Savings Account (HSA)
  • Limited Purpose Health Care Flexible Spending Account (FSA)
  • Traditional Health Care FSA
  • Dependent Care FSA
Bank of America
1-877-319-8115
https://myhealth.bankofamerica.com
My Health
Available at the App Store
Android App on Google Play

Submit claims, upload claim documentation, and easily manage service providers and claims right from your mobile device

Healthy Living Program Virgin Pulse
Healthy Living website
1-888-848-3723
www.myhealth.dupont.com
Available at the App Store
Android App on Google Play
  • Manage your journey toward better health at any time
  • See all your program activities and log points on the Virgin Pulse portal
  • Virgin Pulse Health Center staffed by highly trained customer care representatives and health professionals, including clinicians, exercise specialists, and registered nurses and dietitians
Dental benefits MetLife
1-855-638-3944
www.metlife.com/mybenefits
MetLife
Available at the App Store
Android App on Google Play

Secure access to your account, find dentists, and more

Vision benefits VBA
1-800-432-4966, Option 5
1-877-437-6105 (LASIK eye surgery information)
www.vbaplans.com
  • Provider finder
  • Review eye health information and articles
  • Request detailed EOBs to submit for HSA or FSA reimbursement (if applicable)
Hearing benefits Available through the DuPont Medical Plan: Additional hearing benefits, including a free hearing exam and savings on premium aids through Your Hearing Network, are available through VBA for participants enrolled in the Vision Plan; call 1-888-819-5333 or visit www.vbaplans.com
  • Get one hearing exam every 24 months
  • Be reimbursed for up to $3,000 every 36 months for hearing-related costs
Caregiver Resources Bright Horizons
https://clients.brighthorizons.com/dupontproducts
 
Weight Watchers® Reimagined (WW) (not applicable to employees in Puerto Rico or expatriates on international assignment)

Weight Watchers
1-866-204-2885
(Access code: 16012241)
WW.com/us/DuPont

 
Estimating how much life insurance you may need to meet your future goals Securian Financial
www.LifeBenefits.com/insuranceneeds

Everyone’s needs are unique, and it helps to evaluate your family’s financial situation before choosing the amount of life insurance you need

Travel assistance Securian Financial
www.LifeBenefits.com/travel
  • Pre-trip resources
  • Emergency assistance and evacuation services when traveling
  • Other travel resources
Legacy planning Securian Financial
www.LegacyPlanningResources.com

End-of-life decisions can be difficult to think about and discuss with loved ones; access information to help guide you through the process – whether planning an immediate funeral or pre-planning your own

Employee Assistance Program (EAP) ComPsych
  • U.S. employees and expatriates on international assignment:
    1-800-435-7266
    (Note: Effective January 1, 2021, the telephone number will change to 1-844-856-8778.)

  • www.guidanceresources.com, Access Code: DUPONTEAP
  • Employees in Puerto Rico:
    1-800-948-3913
ComPsych
Available at the App Store
Android App on Google Play
  • Connect directly with a GuidanceConsultant for issues with confidential emotional support, work-life solutions, legal guidance, and financial resources
  • Access featured articles, various podcasts, videos, and many other helpful tools
  • 24/7 support, resources, and Information
Legal Plan MetLife
1-800-821-6400
info.legalplans.com
MetLife

See your coverage, learn how the plan works, find an attorney, and get a plan case number

Pet Insurance Nationwide
New enrollments: 1-877-738-7874
Customer care: 1-800-540-2016
http://benefits.petinsurance.com/dupont
Telemedicine (non-emergency medical, dermatology, and behavioral health care)

Teladoc®
1-800-TELADOC (1-800-835-2362)
www.teladoc.com/dupont

Note: Effective January 1, 2021, the contact information will change to:
1-855-TELADOC (1-855-835-2362)
www.teladoc.com/Aetna

Teledoc
Available at the App Store
Android App on Google Play
  • Receive a virtual diagnosis of non-emergency general medical, dermatology, and behavioral health concerns and recommended treatment
  • Teladoc connects you with a board-certified doctor or licensed therapist (as applicable) 24/7/365 through phone or video consults

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